PART OF THE AWARD-WINNING FRIENDLY CHEVROLET DEALERSHIP

Buick Certified Collision Center

Buick Certified Collision Center

Friendly Certified Collision Center, your trusted Buick Certified collision center serving Dallas, Arlington, and Irving, Texas. Family-owned and in business since 1956, we are committed to delivering safe, top-quality collision repairs that meet and exceed expectations. As part of the #1 Volume Chevy Dealer in Dallas, you can rely on our expertise and customer-focused care every step of the way.

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Buick Certified Collision Repair Logo - Friendly Certified Collision Center

Your Trusted GMC Collision Repair Experts in Dallas

At Friendly Certified Collision Center, we don’t just repair vehicles—we restore safety, performance, and peace of mind. Our GMC Certified technicians work with the latest manufacturer standards and training to ensure that your vehicle is safe to drive and meets GM’s rigorous specifications.

As part of Friendly Chevrolet, we provide award-winning customer service backed by six decades of experience. From personal vehicles to the latest GMC models like the Hummer EV, we prioritize quality, safety, and convenience in every step of the repair process.

Call Friendly Certified Collision Center at (214) 920-1990 for a Free Consultation for all of your collision repair needs.

I-Car Gold Class Shop with I-Car Platinum Certified Technicians

We are proud to be an I-Car Gold Class shop. This designation places us among the top collision repair facilities in the country. It ensures that your car is in highly trained hands.

Our technicians are I-Car Platinum Certified, meaning they’ve committed to advanced training and continuous education in the collision repair field. We stay ahead of new safety systems and repair methods as the automotive industry evolves.

We specialize in all makes and models and hold GM certifications for specialty vehicles, including the C8 Corvette, Cadillac CT6, and GM BEV (Battery Electric Vehicles).

I Car Gold Class Logo - Friendly Certified Collision Center

I-Car Gold Class Shop with I-Car Platinum Certified Technicians

We are proud to be an I-Car Gold Class shop. This designation places us among the top collision repair facilities in the country. It ensures that your car is in highly trained hands.

Our technicians are I-Car Platinum Certified, meaning they’ve committed to advanced training and continuous education in the collision repair field. We stay ahead of new safety systems and repair methods as the automotive industry evolves.

We specialize in all makes and models and hold GM certifications for specialty vehicles, including the C8 Corvette, Cadillac CT6, and GM BEV (Battery Electric Vehicles).

Why Choose Friendly Certified Collision Center?

At Friendly Certified Collision Center, we prioritize your safety and satisfaction. We pair every customer with a dedicated Collision Advisor. They guide you through the repair process and keep you updated on the progress of your vehicle, ensuring transparent communication at every step.

State-Of-The-Art Facility

Our facility features cutting-edge tools, equipment, and manufacturer-approved repair procedures. This ensures your Buick is restored to pre-accident condition with precision and care. We are equipped to handle today’s complex vehicles, from ADAS (Advanced Driver Assistance Systems) calibrations to advanced body work.

State-Of-The-Art Facility
Our facility features cutting-edge tools, equipment, and manufacturer-approved repair procedures. This ensures your Buick is restored to pre-accident condition with precision and care. We are equipped to handle today’s complex vehicles, from ADAS (Advanced Driver Assistance Systems) calibrations to advanced body work.

Buick Certified Technicians

Our technicians are Buick certified, giving them the expertise to restore your vehicle to GM factory standards. This results in perfect alignment, safety feature functionality, and optimal performance.

Buick Certified Technicians
Our technicians are Buick certified, giving them the expertise to restore your vehicle to GM factory standards. This results in perfect alignment, safety feature functionality, and optimal performance.

Genuine Buick Parts

We use only GM Genuine Buick Parts to maintain the safety, performance, and value of your vehicle. These parts are engineered to fit and function perfectly with your car.

Genuine Buick Parts
We use only GM Genuine Buick Parts to maintain the safety, performance, and value of your vehicle. These parts are engineered to fit and function perfectly with your car.

Qualified ADAS Calibration Facility

We ensure your vehicle’s advanced safety systems, such as lane assist and automatic braking, are properly calibrated after repairs. Safety is never compromised.

Qualified ADAS Calibration Facility
We ensure your vehicle’s advanced safety systems, such as lane assist and automatic braking, are properly calibrated after repairs. Safety is never compromised.

Award-Winning Service

As part of the Friendly Chevrolet family, we have been trusted by the Dallas community since 1956. Take advantage of our dealership amenities like the Corvette Café and a comfortable waiting lounge while we work on your vehicle.

Award-Winning Service
As part of the Friendly Chevrolet family, we have been trusted by the Dallas community since 1956. Take advantage of our dealership amenities like the Corvette Café and a comfortable waiting lounge while we work on your vehicle.

Insurance Assistance with a Dedicated Collision Advisor

We manage insurance claims on your behalf and work directly with your provider. Your dedicated Collision Advisor ensures a smooth and hassle-free experience.

Insurance Assistance with a Dedicated Collision Advisor
We manage insurance claims on your behalf and work directly with your provider. Your dedicated Collision Advisor ensures a smooth and hassle-free experience.

Free Shuttle and Rental Car Services Onsite

For your convenience, we provide free shuttle services and rental cars right on site. We make sure you stay mobile during the repair process.

Free Shuttle and Rental Car Services Onsite
For your convenience, we provide free shuttle services and rental cars right on site. We make sure you stay mobile during the repair process.

Mechanical Services On-Site

Because we’re part of a full-service dealership, all mechanical repairs are handled in-house. This streamlines your repair process and ensures continuity and quality of service.

All Mechanical Services On-Site
Because we’re part of a full-service dealership, all mechanical repairs are handled in-house. This streamlines your repair process and ensures continuity and quality of service.

Your One-Stop Shop for All Your Buick Repair Needs

Friendly Certified Collision Center is a one-stop shop for all your GMC repair needs. Located at the dealership, it provides a convenient solution for handling both collision and mechanical repairs in one place.

Customers don’t need to coordinate with multiple service providers or shop around for different repair facilities. Everything, from diagnostics to mechanical fixes, is handled on-site, ensuring a smooth and efficient repair process.

This setup offers clear advantages. With all repairs performed directly at the dealership, technicians access specialized tools and genuine GMC parts without delays. Customers can trust the quality and consistency of the work, knowing it meets manufacturer standards.

The centralized service saves time since there’s no need to shuttle between locations. Plus, it simplifies communication, making it easier for customers to stay informed about their repair progress.

Technician using an orbital sander on hood prep for paint - Buick certified collision center

Our Repair Process

At Friendly Certified Collision Center, the repair process is designed to be straightforward and hassle-free. From the moment you bring in your Buick, the team ensures clear communication and efficient handling of every step. Skilled technicians assess the damage thoroughly and provide a detailed plan for repairs. Throughout the process, the focus is on restoring your vehicle to its original condition while keeping you informed.

Please contact us if your vehicle needs collision repairs. Our estimators will guide you through the claims process and help coordinate any towing needed.

Bring your vehicle to Friendly Chevrolet Certified Collision Center or ask your towing company to transport it to us if the vehicle is not drivable.

Your Friendly Collision Estimator will ask you to sign a repair authorization, which allows us to repair your vehicle. We will answer any questions that you may have.

Your Friendly estimator will map the vehicle and build a repair plan. This will include a pre-scan of the vehicle’s software and electrical system, disassembly of the damaged area, and creation of the estimate.

The insurance company must accept the repair plan before we may begin work. Often, the longest delays come while waiting for these approvals. We will make every effort to communicate with the insurance provider. We may need your assistance at times, and your help is greatly appreciated. If a supplement to the original repair amount is necessary (for example, if additional damage is discovered during the disassembly of the vehicle), we will submit a request for the supplement to the insurance company. This process also requires acceptance and may take additional time. Sometimes more than one supplement is required, depending on the insurance company.

Upon receiving approvals from you and agreement with the insurance company on the repair work and any supplements, we will begin the process of locating and ordering the parts necessary to repair your vehicle.

Once all critical parts are received for the repair, work on the vehicle will begin.

Vehicle Set on Uni-body Repair Equipment (if necessary)
The exact location and fit of integral parts are critical to the operation and appearance of your vehicle. In this process, we measure your vehicle against published factory specifications and return your vehicle to within those prescribed tolerances.

New Panels Installed and Checked for Proper Fit
All collision-related repairs require some degree of cosmetic repair and often require replacement of factory panels. We will check for proper fit and ensure that your vehicle’s parts look and align as they did when new.

Corrosion Protection Reapplied to Repaired Areas
Most vehicles incorporate some form of corrosion protection applied by the original manufacturer.

All Metal Work Done and Initial Testing
We begin to check all systems for proper functionality and perform quality control of the repair work.

If we find additional claim-related damage, we will repeat step 5. For this reason, our estimator may have asked you to sign an authorization document in advance to cover these additional repairs.

Vehicle Prepped, Primed, and Blocked
Our technicians will begin the refinish process by priming the surface. An ultra-thin layer of filler is applied to repaired panels to ensure a quality, uniform, and smooth surface. Block sanding is used to further prepare the vehicle for paint.

Vehicle Is Chemically Cleaned and Tacked
This process removes all outside contaminates that may have been deposited on your vehicle during the repair process.

Vehicle Is Masked, Taped, and Placed in Paint Booth
To ensure that the highest quality standards are met, we carefully mask your vehicle to protect it from overspray during the refinish process. We then place your vehicle in a paint booth, a controlled environment where paint material is applied.

Vehicle Undergoes Multi-Step Refinishing Process
Most vehicles are coated with a basecoat/clearcoat refinish system. All systems involve several application steps to ensure a quality, factory finish.

Once we have completed the refinish process, we reattach the outer parts such as mirrors, moldings, and other hardware.

Even though much of the mechanical work (suspension part replacement, alignment, air bags, etc.) will take place during the repair process, all vehicles will have a post-scan of the software completed prior to delivery.

Your vehicle will go through an extensive post-repair inspection of all work completed. We will also perform a test drive of the vehicle.

The vehicle will be cleaned thoroughly prior to pick up.

Vehicle Set on Uni-body Repair Equipment (if necessary)
The exact location and fit of integral parts are critical to the operation and appearance of your vehicle. In this process, we measure your vehicle against published factory specifications and return your vehicle to within those prescribed tolerances.

New Panels Installed and Checked for Proper Fit
All collision-related repairs require some degree of cosmetic repair and often require replacement of factory panels. We will check for proper fit and ensure that your vehicle’s parts look and align as they did when new.

Corrosion Protection Reapplied to Repaired Areas
Most vehicles incorporate some form of corrosion protection applied by the original manufacturer.

All Metal Work Done and Initial Testing
We begin to check all systems for proper functionality and perform quality control of the repair work.

If we find additional claim-related damage, we will repeat step 5. For this reason, our estimator may have asked you to sign an authorization document in advance to cover these additional repairs.

Vehicle Prepped, Primed, and Blocked
Our technicians will begin the refinish process by priming the surface. An ultra-thin layer of filler is applied to repaired panels to ensure a quality, uniform, and smooth surface. Block sanding is used to further prepare the vehicle for paint.

Vehicle Is Chemically Cleaned and Tacked
This process removes all outside contaminates that may have been deposited on your vehicle during the repair process.

Vehicle Is Masked, Taped, and Placed in Paint Booth
To ensure that the highest quality standards are met, we carefully mask your vehicle to protect it from overspray during the refinish process. We then place your vehicle in a paint booth, a controlled environment where paint material is applied.

Vehicle Undergoes Multi-Step Refinishing Process
Most vehicles are coated with a basecoat/clearcoat refinish system. All systems involve several application steps to ensure a quality, factory finish.

Once we have completed the refinish process, we reattach the outer parts such as mirrors, moldings, and other hardware.

Even though much of the mechanical work (suspension part replacement, alignment, air bags, etc.) will take place during the repair process, all vehicles will have a post-scan of the software completed prior to delivery.

Your vehicle will go through an extensive post-repair inspection of all work completed. We will also perform a test drive of the vehicle.

The vehicle will be cleaned thoroughly prior to pick up.

Qualified ADAS Calibration Facility

Modern vehicles, including Buicks, are equipped with Advanced Driver Assistance Systems (ADAS) that improve safety and performance. These systems rely on cameras, sensors, and radar to function accurately. After collision repairs, these components may require recalibration to ensure they work as intended.

Choosing a Qualified ADAS Calibration Facility, like Friendly Certified Collision Center, is crucial because they have the expertise, tools, and training to recalibrate these systems properly. Without accurate calibration, ADAS features like lane departure warnings or emergency braking may malfunction, putting your safety at risk.

Friendly Certified Collision Center ensures your Buick’s ADAS technology is restored to factory specifications. Their technicians follow strict protocols and use manufacturer-approved equipment during the recalibration process.

This commitment to precision helps maintain the reliability of your vehicle’s advanced safety features. By selecting a certified facility for ADAS calibration, you protect yourself and others on the road while preserving your vehicle’s value. It’s an essential step in completing repairs the right way.

buick certified collision
FRIENDLY CERTIFIED COLLISION CENTER

2754 N Stemmons Fwy
Dallas, TX 75207

(214) 920-1990

Mon – Fri 7:00 am – 7:00 pm
Sat 8:00 am – 12:30 pm
Sun CLOSED

Mon – Fri: 7:00am – 7:00pm
Sat: 8:00am – 12:30pm
Sun: Closed

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    Our Reviews

    Brent was great- he was reachable, worked everything out with the insurance company, and very helpful!

    Jeovani

    Ivan, David and the remainder of the collision team are always very communicative and helpful.

    Marisol

    Got the parts ordered quickly and got my truck fixed sooner than expected!

    Kirk

    I’ve owned this Corvette for ten years, and have always been very happy with the total experience, I highly recommend them!

    Susan