PART OF THE AWARD-WINNING FRIENDLY CHEVROLET DEALERSHIP

Cadillac Certified Collision Center

Cadillac Cadillac Certified Collision Center

Friendly Certified Collision Center, your trusted Cadillac Certified repair shop serving Dallas, Arlington, and Irving, Texas. Family-owned and in business since 1956, we are committed to delivering safe, top-quality collision repairs that meet and exceed expectations. As part of the #1 Volume Chevy Dealer in Dallas, you can rely on our expertise and customer-focused care every step of the way.

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Cadillac Certified Collision Center cadillac logo

In search of a Cadillac Certified Collision Center after an accident?

At Friendly Chevrolet, our Cadillac Certified Collision Center offers top-tier service, utilizing factory-trained technicians, genuine Cadillac parts, and manufacturer-approved repair methods.

Cadillac Certified Collision Repair represents a specialized standard far beyond typical auto body work. To earn this certification, repair centers must meet strict criteria set by Cadillac and General Motors. These standards focus on restoring your vehicle to its original factory condition, ensuring safety, performance, and appearance are uncompromised.

Cadillac Certified Collision Center cadillac EV

Call Friendly Certified Collision Center at (214) 920-1990 for a Free Consultation for all of your collision repair needs.

Cadillac Collision Repair FAQ

Q: What makes a Cadillac Certified Collision Center different from a regular body shop?
A: Certification means the technicians are factory-trained, repairs use genuine Cadillac parts, and all processes follow manufacturer-approved procedures.
Q: Will my Cadillac retain its warranty after repairs?
A: Yes. Using a certified collision center ensures repairs comply with Cadillac standards and do not void your warranty.
Q: How long does a typical collision repair take?
A: Repair time varies depending on damage severity, but we provide a detailed timeline and keep you updated throughout the process.
Q: Do you handle insurance claims?
A: Absolutely. We work directly with your insurance company to simplify the claims process.

I Car Gold Class Logo - Friendly Certified Collision Center

Cadillac Collision Repair FAQ

Q: What makes a Cadillac Certified Collision Center different from a regular body shop?
A: Certification means the technicians are factory-trained, repairs use genuine Cadillac parts, and all processes follow manufacturer-approved procedures.
Q: Will my Cadillac retain its warranty after repairs?
A: Yes. Using a certified collision center ensures repairs comply with Cadillac standards and do not void your warranty.
Q: How long does a typical collision repair take?
A: Repair time varies depending on damage severity, but we provide a detailed timeline and keep you updated throughout the process.
Q: Do you handle insurance claims?
A: Absolutely. We work directly with your insurance company to simplify the claims process.

Why Choose Friendly Certified Collision Center?

We deliver certified expertise backed by decades of experience. Our personalized repair process, dedicated Collision Advisors, and comprehensive services ensure your experience is stress-free. Friendly Certified Collision Center combines award-winning customer service with advanced repair technology to exceed expectations every time.

State-Of-The-Art Facility

Our modern collision center is equipped with manufacturer-approved tools, equipment, and repair procedures. From aluminum welding tools to ADAS calibration systems, we follow every Cadillac and GM specification to restore your vehicle safely and efficiently.

State-Of-The-Art Facility
Our modern collision center is equipped with manufacturer-approved tools, equipment, and repair procedures. From aluminum welding tools to ADAS calibration systems, we follow every Cadillac and GM specification to restore your vehicle safely and efficiently.

Cadillac Certified Technicians

Our technicians specialize in Cadillac repairs, including the CT6. With certifications for collision repair and advanced aluminum repairs, they are trained to deliver precise results and uphold Cadillac’s high standards. Trust your vehicle with technicians who know it inside and out.

Cadillac Certified Technicians
Our technicians specialize in Cadillac repairs, including the CT6. With certifications for collision repair and advanced aluminum repairs, they are trained to deliver precise results and uphold Cadillac’s high standards. Trust your vehicle with technicians who know it inside and out.

GM Genuine Cadillac Parts

We use only GM Genuine Parts to ensure the longevity and reliability of every repair. Whether it’s body panels, mechanical parts, or paint finishes, each component is made to fit and perform perfectly.

GM Genuine Cadillac Parts
We use only GM Genuine Parts to ensure the longevity and reliability of every repair. Whether it’s body panels, mechanical parts, or paint finishes, each component is made to fit and perform perfectly.

Cadillac Aluminum Certified Repairs

Cadillac CT6 aluminum repairs require specialized tools and expertise. As a Cadillac Aluminum Certified Repair Center, we meet strict manufacturer standards, ensuring precision in every repair.

Cadillac Aluminum Certified Repairs
Cadillac CT6 aluminum repairs require specialized tools and expertise. As a Cadillac Aluminum Certified Repair Center, we meet strict manufacturer standards, ensuring precision in every repair.

Qualified ADAS Calibration Facility

For Cadillac CT6 vehicles, advanced safety systems are a critical component. We provide qualified ADAS calibration services to ensure that every lane assist, collision warning, and sensor function operates as intended after repairs.

Qualified ADAS Calibration Facility
For Cadillac CT6 vehicles, advanced safety systems are a critical component. We provide qualified ADAS calibration services to ensure that every lane assist, collision warning, and sensor function operates as intended after repairs.

Insurance Assistance with Dedicated Collision Advisors

Navigating an insurance claim can be stressful. That’s why we work directly with all major insurance companies to handle the entire process for you. Your dedicated Collision Advisor will keep you informed and guide you step-by-step through your repair journey.

Insurance Assistance with Dedicated Collision Advisors
Navigating an insurance claim can be stressful. That’s why we work directly with all major insurance companies to handle the entire process for you. Your dedicated Collision Advisor will keep you informed and guide you step-by-step through your repair journey.

Free Shuttle and Rental Car Services Onsite

Need a ride or a rental? We’ve got you covered. Friendly Collision Center offers free shuttles to nearby locations and on-site car rentals to make your experience as smooth as possible.

Free Shuttle and Rental Car Services Onsite
Need a ride or a rental? We’ve got you covered. Friendly Collision Center offers free shuttles to nearby locations and on-site car rentals to make your experience as smooth as possible.

Mechanical Services On-Site

All repairs are completed in-house by Friendly Certified Collision Center’s expert mechanics. This streamlined process saves time and eliminates the need to send your vehicle to third-party shops.

All Mechanical Services On-Site
All repairs are completed in-house by Friendly Certified Collision Center’s expert mechanics. This streamlined process saves time and eliminates the need to send your vehicle to third-party shops.

Why Choose Friendly Collision for Cadillac Certified Collision Repairs?

Cadillac vehicles are engineered with precision and innovation. Repairing them requires specialized knowledge, advanced equipment, and strict adherence to manufacturer standards. At Friendly Chevrolet, you can trust that each repair will be done with precision because our technicians undergo rigorous training and continuous education on the latest Cadillac technologies. Their skills extend beyond simply fixing mechanical issues; they also understand how to maintain the design, safety features, and performance qualities that make your Cadillac unique.

As a Cadillac Certified Collision Center, we:

  • Employ factory-trained technicians who understand the intricacies of Cadillac design and engineering.
  • Use genuine Cadillac parts to maintain safety, performance, and preserve your vehicle’s resale value.
  • Follow manufacturer-approved repair procedures to ensure every repair meets Cadillac’s exacting standards.
  • Utilize advanced diagnostics and state-of-the-art equipment, including frame measurement systems and computerized paint matching technology.

Choosing Friendly Chevrolet for your certified collision repairs protects your investment by combining safety, quality, and performance preservation in ways unmatched by non-certified options. Your Cadillac deserves this level of expert care to maintain its excellence on the road.

Cadillac Certified Collision Center tech sanding panel

Our Repair Process

At Friendly Certified Collision Center, the repair process is designed to be straightforward and hassle-free. From the moment you bring in your Cadillac, the team ensures clear communication and efficient handling of every step. Skilled technicians assess the damage thoroughly and provide a detailed plan for repairs. Throughout the process, the focus is on restoring your vehicle to its original condition while keeping you informed.

Please contact us if your vehicle needs collision repairs. Our estimators will guide you through the claims process and help coordinate any towing needed.

Bring your vehicle to Friendly Chevrolet Certified Collision Center or ask your towing company to transport it to us if the vehicle is not drivable.

Your Friendly Collision Estimator will ask you to sign a repair authorization, which allows us to repair your vehicle. We will answer any questions that you may have.

Your Friendly estimator will map the vehicle and build a repair plan. This will include a pre-scan of the vehicle’s software and electrical system, disassembly of the damaged area, and creation of the estimate.

The insurance company must accept the repair plan before we may begin work. Often, the longest delays come while waiting for these approvals. We will make every effort to communicate with the insurance provider. We may need your assistance at times, and your help is greatly appreciated. If a supplement to the original repair amount is necessary (for example, if additional damage is discovered during the disassembly of the vehicle), we will submit a request for the supplement to the insurance company. This process also requires acceptance and may take additional time. Sometimes more than one supplement is required, depending on the insurance company.

Upon receiving approvals from you and agreement with the insurance company on the repair work and any supplements, we will begin the process of locating and ordering the parts necessary to repair your vehicle.

Once all critical parts are received for the repair, work on the vehicle will begin.

Vehicle Set on Uni-body Repair Equipment (if necessary)
The exact location and fit of integral parts are critical to the operation and appearance of your vehicle. In this process, we measure your vehicle against published factory specifications and return your vehicle to within those prescribed tolerances.

New Panels Installed and Checked for Proper Fit
All collision-related repairs require some degree of cosmetic repair and often require replacement of factory panels. We will check for proper fit and ensure that your vehicle’s parts look and align as they did when new.

Corrosion Protection Reapplied to Repaired Areas
Most vehicles incorporate some form of corrosion protection applied by the original manufacturer.

All Metal Work Done and Initial Testing
We begin to check all systems for proper functionality and perform quality control of the repair work.

If we find additional claim-related damage, we will repeat step 5. For this reason, our estimator may have asked you to sign an authorization document in advance to cover these additional repairs.

Vehicle Prepped, Primed, and Blocked
Our technicians will begin the refinish process by priming the surface. An ultra-thin layer of filler is applied to repaired panels to ensure a quality, uniform, and smooth surface. Block sanding is used to further prepare the vehicle for paint.

Vehicle Is Chemically Cleaned and Tacked
This process removes all outside contaminates that may have been deposited on your vehicle during the repair process.

Vehicle Is Masked, Taped, and Placed in Paint Booth
To ensure that the highest quality standards are met, we carefully mask your vehicle to protect it from overspray during the refinish process. We then place your vehicle in a paint booth, a controlled environment where paint material is applied.

Vehicle Undergoes Multi-Step Refinishing Process
Most vehicles are coated with a basecoat/clearcoat refinish system. All systems involve several application steps to ensure a quality, factory finish.

Once we have completed the refinish process, we reattach the outer parts such as mirrors, moldings, and other hardware.

Even though much of the mechanical work (suspension part replacement, alignment, air bags, etc.) will take place during the repair process, all vehicles will have a post-scan of the software completed prior to delivery.

Your vehicle will go through an extensive post-repair inspection of all work completed. We will also perform a test drive of the vehicle.

The vehicle will be cleaned thoroughly prior to pick up.

Vehicle Set on Uni-body Repair Equipment (if necessary)
The exact location and fit of integral parts are critical to the operation and appearance of your vehicle. In this process, we measure your vehicle against published factory specifications and return your vehicle to within those prescribed tolerances.

New Panels Installed and Checked for Proper Fit
All collision-related repairs require some degree of cosmetic repair and often require replacement of factory panels. We will check for proper fit and ensure that your vehicle’s parts look and align as they did when new.

Corrosion Protection Reapplied to Repaired Areas
Most vehicles incorporate some form of corrosion protection applied by the original manufacturer.

All Metal Work Done and Initial Testing
We begin to check all systems for proper functionality and perform quality control of the repair work.

If we find additional claim-related damage, we will repeat step 5. For this reason, our estimator may have asked you to sign an authorization document in advance to cover these additional repairs.

Vehicle Prepped, Primed, and Blocked
Our technicians will begin the refinish process by priming the surface. An ultra-thin layer of filler is applied to repaired panels to ensure a quality, uniform, and smooth surface. Block sanding is used to further prepare the vehicle for paint.

Vehicle Is Chemically Cleaned and Tacked
This process removes all outside contaminates that may have been deposited on your vehicle during the repair process.

Vehicle Is Masked, Taped, and Placed in Paint Booth
To ensure that the highest quality standards are met, we carefully mask your vehicle to protect it from overspray during the refinish process. We then place your vehicle in a paint booth, a controlled environment where paint material is applied.

Vehicle Undergoes Multi-Step Refinishing Process
Most vehicles are coated with a basecoat/clearcoat refinish system. All systems involve several application steps to ensure a quality, factory finish.

Once we have completed the refinish process, we reattach the outer parts such as mirrors, moldings, and other hardware.

Even though much of the mechanical work (suspension part replacement, alignment, air bags, etc.) will take place during the repair process, all vehicles will have a post-scan of the software completed prior to delivery.

Your vehicle will go through an extensive post-repair inspection of all work completed. We will also perform a test drive of the vehicle.

The vehicle will be cleaned thoroughly prior to pick up.

Preserve Your Cadillac’s Excellence at Friendly Chevrolet

Your Cadillac deserves the highest level of care after an accident. By entrusting your vehicle to Friendly Chevrolet, you’re choosing a certified team dedicated to restoring your Cadillac with precision and care. This commitment ensures that your vehicle not only looks and drives like new immediately after repairs, but also continues to perform at its best for years to come.

Settling for anything less than certified quality can compromise safety, performance, and resale value. Protect your investment by choosing Friendly Chevrolet Chevrolet Certified Body Shop, where expertise, authenticity, and exceptional customer care come together seamlessly, preserving the excellence of your Cadillac for years to come.

Contact Friendly Chevrolet today to experience top-tier collision repair services tailored to your Cadillac.

Chevrolet SUV in Paint Booth - Friendly Certified Collision Center
FRIENDLY CERTIFIED COLLISION CENTER

2754 N Stemmons Fwy
Dallas, TX 75207

(214) 920-1990

Mon – Fri 7:00 am – 7:00 pm
Sat 8:00 am – 12:30 pm
Sun CLOSED

Mon – Fri: 7:00am – 7:00pm
Sat: 8:00am – 12:30pm
Sun: Closed

GET A FREE CONSULTATION

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    Our Reviews

    Brent was great- he was reachable, worked everything out with the insurance company, and very helpful!

    Jeovani

    Ivan, David and the remainder of the collision team are always very communicative and helpful.

    Marisol

    Got the parts ordered quickly and got my truck fixed sooner than expected!

    Kirk

    I’ve owned this Corvette for ten years, and have always been very happy with the total experience, I highly recommend them!

    Susan