PART OF THE AWARD-WINNING FRIENDLY CHEVROLET DEALERSHIP

Chevrolet Certified Collision Center

Chevrolet Certified Collision Center

Friendly Certified Collision Center is your trusted destination for certified collision repairs in Dallas, Arlington, and Irving, Texas. Family-owned and operated since 1956, we strive to deliver high-quality, reliable auto body repairs. Our customer-first approach prioritizes safety and quality, and we aim to exceed expectations every step of the way.

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Chevrolet Certified Collision Center Logo - Friendly Certified Collision Center

Dallas’ Premier Chevrolet Certified Collision Center

At Friendly Certified Collision Center, we restore vehicles to pre-accident condition while keeping your time and convenience in mind. Our I-Car Gold Class shop has highly skilled technicians trained in the latest repair techniques for all vehicle makes and models.

Our partnership with Friendly Chevrolet’s award-winning service department means you have access to streamlined mechanical services on-site. Whether you drive a Chevrolet, Cadillac, electric vehicle (EV), or any other make, you’ll receive expert care from certified professionals.

Technician polishing fresh paint in booth - Chevrolet Certified Collision Center

Call Friendly Certified Collision Center at (214) 920-1990 for a Free Consultation for all of your collision repair needs.

I-Car Gold Class Shop with I-Car Platinum Certified Technicians

Friendly Certified Collision Center is an I-Car Gold Class shop—a distinction only 20% of collision centers achieve.

Our technicians are Platinum certified, meaning your vehicle is repaired by experts trained in the latest safety and repair technologies for all models.

Why Choose Friendly Certified Collision Center?

We’ve been in business since 1956 because we know how to treat our customers. From free shuttle services to streamlined insurance assistance, we make the repair process simple and stress-free. Our lifetime guarantee backs repairs for as long as you own the vehicle, giving you peace of mind.

State-Of-The-Art Facility

Our collision center uses manufacturer-approved tools, equipment, and processes for precise repairs. From calibrating advanced driver assistance systems (ADAS) to working on specialty certifications like GM BEV (Battery Electric Vehicles), our repairs meet strict factory requirements.

State-Of-The-Art Facility
Our collision center uses manufacturer-approved tools, equipment, and processes for precise repairs. From calibrating advanced driver assistance systems (ADAS) to working on specialty certifications like GM BEV (Battery Electric Vehicles), our repairs meet strict factory requirements.

Manufacturer Certified Technicians

Our technicians are GM certified, ensuring your Chevrolet gets the high-quality attention it deserves. Our technicians receive training directly from the manufacturer, and follow strict GM repair guidelines to fully restore your Chevrolet to original safety and performance.

Manufacturer Certified Technicians
Our technicians are GM certified, ensuring your Chevrolet gets the high-quality attention it deserves. Our technicians receive training directly from the manufacturer, and follow strict GM repair guidelines to fully restore your Chevrolet to original safety and performance.

GM Genuine Chevrolet Parts

We exclusively use GM Genuine Parts during repairs, so every replacement matches the original quality and fit. Your car gets parts designed for durability and reliability.

GM Genuine Parts
We exclusively use GM Genuine Parts during repairs, so every replacement matches the original quality and fit. Your car gets parts designed for durability and reliability.

Qualified ADAS Calibration Facility

We handle advanced systems like lane departure, collision alerts, and driver-assist technologies. Our technicians calibrate your ADAS systems to factory standards, ensuring safety and accuracy.

Qualified ADAS Calibration Facility
We handle advanced systems like lane departure, collision alerts, and driver-assist technologies. Our technicians calibrate your ADAS systems to factory standards, ensuring safety and accuracy.

Award-Winning Service

Friendly Certified Collision Center is part of Friendly Chevrolet, a family-owned dealership serving Dallas since 1956. With amenities like the Corvette Café and extended hours, we combine trusted service with customer comfort.

Award-Winning Service
Friendly Certified Collision Center is part of Friendly Chevrolet, a family-owned dealership serving Dallas since 1956. With amenities like the Corvette Café and extended hours, we combine trusted service with customer comfort.

Insurance Assistance with Dedicated Collision Advisors

We work directly with insurance companies to simplify claim processing. Your dedicated Collision Advisor ensures full transparency, guiding you through every step of the repair process.

Insurance Assistance with Dedicated Collision Advisors
We work directly with insurance companies to simplify claim processing. Your dedicated Collision Advisor ensures full transparency, guiding you through every step of the repair process.

Free Shuttle and Rental Car Services Onsite

To keep you moving, we offer free shuttle services and onsite rentals. Whether you need a ride or a temporary replacement car, we’ve got you covered.

Free Shuttle and Rental Car Services Onsite
To keep you moving, we offer free shuttle services and onsite rentals. Whether you need a ride or a temporary replacement car, we’ve got you covered.

Mechanical Services On-Site

At Friendly Certified Collision Center, we’re more than a repair shop. As part of the Friendly Chevrolet dealership, we offer a streamlined process for all your automotive needs. From mechanical repairs to bodywork, everything is done on-site by a team of experts.

All Mechanical Services On-Site
At Friendly Certified Collision Center, we’re more than a repair shop. As part of the Friendly Chevrolet dealership, we offer a streamlined process for all your automotive needs. From mechanical repairs to bodywork, everything is done on-site by a team of experts.

Your One-Stop Shop for Chevrolet – Mechanical Services On-Site

Friendly Certified Collision Center is proud to be part of Friendly Chevrolet, the #1 Volume Chevy Dealer in Dallas. With decades of award-winning customer service, our dealership guarantees a seamless experience from repair to restoration.

Our family-owned business has been serving the community since 1956, making us the trusted choice for repairs that prioritize customer satisfaction and vehicle safety.

We offer comprehensive collision repair supported by in-house mechanical services. From bodywork to engine repairs, all work is performed by certified experts under one roof. This streamlined process reduces repair time and ensures a high standard of quality.

We work hand-in-hand with the top-rated service department at Friendly Chevrolet. This partnership ensures complete repair oversight, from bodywork to mechanical fixes, giving you a seamless experience.

Technician sanding and prepping a panel - Chevrolet Certified Collision Center

Our Repair Process

Our process prioritizes transparency and customer care. From consultation to completion, we update you every step of the way. Repairs are performed to manufacturer standards, ensuring your safety and satisfaction.

Please contact us if your vehicle needs collision repairs. Our estimators will guide you through the claims process and help coordinate any towing needed.

Bring your vehicle to Friendly Chevrolet Certified Collision Center or ask your towing company to transport it to us if the vehicle is not drivable.

Your Friendly Collision Estimator will ask you to sign a repair authorization, which allows us to repair your vehicle. We will answer any questions that you may have.

Your Friendly estimator will map the vehicle and build a repair plan. This will include a pre-scan of the vehicle’s software and electrical system, disassembly of the damaged area, and creation of the estimate.

The insurance company must accept the repair plan before we may begin work. Often, the longest delays come while waiting for these approvals. We will make every effort to communicate with the insurance provider. We may need your assistance at times, and your help is greatly appreciated. If a supplement to the original repair amount is necessary (for example, if additional damage is discovered during the disassembly of the vehicle), we will submit a request for the supplement to the insurance company. This process also requires acceptance and may take additional time. Sometimes more than one supplement is required, depending on the insurance company.

Upon receiving approvals from you and agreement with the insurance company on the repair work and any supplements, we will begin the process of locating and ordering the parts necessary to repair your vehicle.

Once all critical parts are received for the repair, work on the vehicle will begin.

Vehicle Set on Uni-body Repair Equipment (if necessary)
The exact location and fit of integral parts are critical to the operation and appearance of your vehicle. In this process, we measure your vehicle against published factory specifications and return your vehicle to within those prescribed tolerances.

New Panels Installed and Checked for Proper Fit
All collision-related repairs require some degree of cosmetic repair and often require replacement of factory panels. We will check for proper fit and ensure that your vehicle’s parts look and align as they did when new.

Corrosion Protection Reapplied to Repaired Areas
Most vehicles incorporate some form of corrosion protection applied by the original manufacturer.

All Metal Work Done and Initial Testing
We begin to check all systems for proper functionality and perform quality control of the repair work.

If we find additional claim-related damage, we will repeat step 5. For this reason, our estimator may have asked you to sign an authorization document in advance to cover these additional repairs.

Vehicle Prepped, Primed, and Blocked
Our technicians will begin the refinish process by priming the surface. An ultra-thin layer of filler is applied to repaired panels to ensure a quality, uniform, and smooth surface. Block sanding is used to further prepare the vehicle for paint.

Vehicle Is Chemically Cleaned and Tacked
This process removes all outside contaminates that may have been deposited on your vehicle during the repair process.

Vehicle Is Masked, Taped, and Placed in Paint Booth
To ensure that the highest quality standards are met, we carefully mask your vehicle to protect it from overspray during the refinish process. We then place your vehicle in a paint booth, a controlled environment where paint material is applied.

Vehicle Undergoes Multi-Step Refinishing Process
Most vehicles are coated with a basecoat/clearcoat refinish system. All systems involve several application steps to ensure a quality, factory finish.

Once we have completed the refinish process, we reattach the outer parts such as mirrors, moldings, and other hardware.

Even though much of the mechanical work (suspension part replacement, alignment, air bags, etc.) will take place during the repair process, all vehicles will have a post-scan of the software completed prior to delivery.

Your vehicle will go through an extensive post-repair inspection of all work completed. We will also perform a test drive of the vehicle.

The vehicle will be cleaned thoroughly prior to pick up.

Vehicle Set on Uni-body Repair Equipment (if necessary)
The exact location and fit of integral parts are critical to the operation and appearance of your vehicle. In this process, we measure your vehicle against published factory specifications and return your vehicle to within those prescribed tolerances.

New Panels Installed and Checked for Proper Fit
All collision-related repairs require some degree of cosmetic repair and often require replacement of factory panels. We will check for proper fit and ensure that your vehicle’s parts look and align as they did when new.

Corrosion Protection Reapplied to Repaired Areas
Most vehicles incorporate some form of corrosion protection applied by the original manufacturer.

All Metal Work Done and Initial Testing
We begin to check all systems for proper functionality and perform quality control of the repair work.

If we find additional claim-related damage, we will repeat step 5. For this reason, our estimator may have asked you to sign an authorization document in advance to cover these additional repairs.

Vehicle Prepped, Primed, and Blocked
Our technicians will begin the refinish process by priming the surface. An ultra-thin layer of filler is applied to repaired panels to ensure a quality, uniform, and smooth surface. Block sanding is used to further prepare the vehicle for paint.

Vehicle Is Chemically Cleaned and Tacked
This process removes all outside contaminates that may have been deposited on your vehicle during the repair process.

Vehicle Is Masked, Taped, and Placed in Paint Booth
To ensure that the highest quality standards are met, we carefully mask your vehicle to protect it from overspray during the refinish process. We then place your vehicle in a paint booth, a controlled environment where paint material is applied.

Vehicle Undergoes Multi-Step Refinishing Process
Most vehicles are coated with a basecoat/clearcoat refinish system. All systems involve several application steps to ensure a quality, factory finish.

Once we have completed the refinish process, we reattach the outer parts such as mirrors, moldings, and other hardware.

Even though much of the mechanical work (suspension part replacement, alignment, air bags, etc.) will take place during the repair process, all vehicles will have a post-scan of the software completed prior to delivery.

Your vehicle will go through an extensive post-repair inspection of all work completed. We will also perform a test drive of the vehicle.

The vehicle will be cleaned thoroughly prior to pick up.

Qualified ADAS Calibration Facility

Friendly Certified Collision Center has earned recognition as a Qualified ADAS Calibration facility, highlighting its commitment to vehicle safety and cutting-edge automotive technology.

Our facility ensures proper calibration of Advanced Driver Assistance Systems (ADAS), supporting features like lane assist, collision warnings, and adaptive cruise control.

Our status as a Qualified Calibration facility means that we adhere to industry standards, ensuring precision and reliability in every calibration. You can rest assured knowing your Chevrolet’s safety systems have been restored to manufacturer specifications.

Friendly Certified Collision
FRIENDLY CERTIFIED COLLISION CENTER

2754 N Stemmons Fwy
Dallas, TX 75207

(214) 920-1990

Mon – Fri 7:00 am – 7:00 pm
Sat 8:00 am – 12:30 pm
Sun CLOSED

Mon – Fri: 7:00am – 7:00pm
Sat: 8:00am – 12:30pm
Sun: Closed

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    Our Reviews

    Brent was great- he was reachable, worked everything out with the insurance company, and very helpful!

    Jeovani

    Ivan, David and the remainder of the collision team are always very communicative and helpful.

    Marisol

    Got the parts ordered quickly and got my truck fixed sooner than expected!

    Kirk

    I’ve owned this Corvette for ten years, and have always been very happy with the total experience, I highly recommend them!

    Susan